Expectations at work
Due to rapidly changing situations in the industry it is expected that person working in the organisation shall possess a right attitude towards all aspects of his work, duties and responsibilities. This will also assist to create positive environment around him.
Introduction
Maintaining a positive attitude even in difficult situations is important characteristic that will help students achieve success, Students need to learn to recognize the cause and effect of negative attitudes and see how the attitude affect others around them. They can then work towards changing negative attitudes into healthy ones having a positive attitude equips students with ability to learn and grow through their fears and frustrations and interact upper appropriately with others.
Attitude
An attitude is a predisposition to act or field in a certain way towards a person or thing. Attitude are generally positive or negative views of a person, place, thing or event this is often referred to as the attitude object. People can also be conflicted or ambivalent towards an object meaning that they simultaneously process both positive and negative attitudes towards the object in every situation.
Types of attitudes
Positive attitude
It means to keep a set of Ideas values and thoughts that tend to look for the good, to advance, to overcome problem, to find the opportunities in every situation. A positive attitude is seeing the glass half full.
The effect of positive attitude through different stages leading to success as shown in below figure:
Negative attitude
A negative attitude is self defending solutions to problems in life cannot be found by looking for someone or something to blame the effect of negative attitude is elaborated in the figure below indicating various stages leading to frustration:
It is observed that person with positive attitude are optimistic and with negative attitude are Pessimistic, following table describe behavior of such persons:
Component of attitude (ABC model)
Attitudes are generally considered to be made up of 3 elements:
Affective component
- Feelings(related to hurt)
- Based on physiological nervous reactions to an object. or situation or person.
This part of attitude is related to the statement which affects another person for example in an organisation a personal report is to be given to the general manager. Looking at the report general manager pointed out that he felt the sales staff has not performed his due to responsibilities, The general manager forwards a written notice to the marketing manager to negative with the sales staff.
Behavioral intentions
- An observable reaction
- e.g to purchase a particular book
The behavioral component refers to the dead part of attitude which reflects the intentions of person in short term or in long term.
Cognitive component
- Beliefs( related to mind)
- What a person believes to be true about an idea, event, person, activity or object.
It refers to that part of attitude which is related to a person's thought for example he says smoking is injurious to health such type of idea of a person is called cognitive component of attitude.
Cognition affect and behavior are interrelated with each other the following example in the illustrate such relationships.
Functions of attitude
- Adjustment
- Attitude helps persons adjust to situations.
- People seek group acceptance in order to gain price or rewards and avoid punishment.
2. Ego defensive
- Attitudes are formed to protect the "Ego".
3. Value expressive
- Person's attitude are often a reflection of their values.
4.Knowledge
- Attitudes help person to make decisions.
Reference
www.mindtools.com
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